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Old 02-05-2010, 03:34 PM   #1
jurisgr
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Unhappy No Sound From Speakers

Hello!

Until start of february everything was fine. (Except BSOD's of course)
Now i have problem with speakers.
I don't have sound from them.
I tested in original Win7HP64bit installation, WinxPPro32bit and Ubuntu 9 64bit.
Sound driver reinstallation does not help.
This happened on BIOS v203.
Yesterday i reinstalled BIOS 2 v207 - no change.
I found one thread in this forum that one user downgraded bios to lower.
But for this model there is nothing to choose from in BIOS list.
With win-flash i can't make downgrade, but i believe that this will not help.
Is there any other solution to this problem?
Is it a warranty question?
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Old 02-05-2010, 05:17 PM   #2
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Default Re: No Sound From Speakers

do headphones work?
does device manager have any anomalies?
can you attach a screen shot of your expanded device manager under audion controller?
does the notebook play the usual post sound?
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Old 02-06-2010, 05:54 AM   #3
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Post Re: No Sound From Speakers

Yes, standart headphones and bluetooth headphones work.
Device manager does not have any problems.
Attached Sound driver installation error and XP, Win7 DM sound controller.
Click image for larger version

Name:	SRS Error.jpg
Views:	9
Size:	79.0 KB
ID:	49 Click image for larger version

Name:	Win7 DM.jpg
Views:	7
Size:	81.4 KB
ID:	50 Click image for larger version

Name:	XP DM.jpg
Views:	5
Size:	53.3 KB
ID:	51
Yes, notebook plays boot sound default ROG logo sound and customized FancyStart music.

Can i install new bios from:
http://forum.notebookreview.com/showthread.php?t=450046
http://www.gentechpc.com/Asus/G60J207.zip ?

Last edited by jurisgr; 02-07-2010 at 04:27 PM. Reason: New BIOS
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Old 02-08-2010, 11:06 AM   #4
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Default Re: No Sound From Speakers

bios does not address any sound issues.
it sounds to me like all is working fine. i am can not be sure what you changed in settings to disable sound. try using system restore to restore to an earlier time? If it is not hardware defect (sounds like it is not) then you need to figure out what you may have done to disable sound output. updating bios will not help. downgrading bios is even worse. leave the bios alone and restore the bios to factory state, do not change nothing in bios
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Old 02-08-2010, 11:07 AM   #5
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Default Re: No Sound From Speakers

you can install any asus bios you want but do not downgrade
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Old 02-13-2010, 07:00 AM   #6
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Unhappy Re: No Sound From Speakers

Is it normal that if I boot with Ubuntu 9 64bit DVD in live mode, i also don't have sound from speakers, but in headphones i do have sound?
I did change nothing in my configuration. Now I can't move back because i disabled system restore immediately after recovery process from Asus DVD.
I installed latest drivers in Win 7 (6.0.1.6010) - no change.
Does this laptop support SRS Sound?
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Old 02-13-2010, 09:57 AM   #7
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Default Re: No Sound From Speakers

if you are exibiting the same exact behavior in linux it is indicative of a hardware failure. Are you sure you restored bios to factory defaults? not good in any case. this may need to be serviced.
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